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Call Centers Telecommunications Business
Call Centers Telecommunications Business
  Telecommunications |
Standard Listings
See Also:
- Agent and supervisor call center training on the web or CD-ROM.
- Offers call routing technology for dealer locator Allows customer calls made to centralized toll free number to be automatically and accurately distributed to a geographically appropriate dealer or call center.
- UK trade association representing the call and contact centres.
- Offshore call centre providing outsourced Call Center services based out of the Philippines.
- UK based outsourced call centre services provider offering inbound and outbound solutions.
- Chez Convergys, nous fournissons des solutions d'entreprise qui vous permettent d'é´ˇblir des connexions rentables avec vos clients.
- Convergys fornisce soluzioni aziendali che vi consentono di creare rapporti redditizi con i vostri clienti.
- Provider of interactive voice response (IVR), voice recognition, computer telephony, interactive web response and e-commerce software solutions to government, utility, insurance and higher education marketplaces.
- Erlang traffic planning formulas and add-ins for Microsoft Excel.
- Timeshared network based telesales dialing system.
- Automated and multi media telecommunication service platform for self-help and high response inbound or outbound campaigns. Utilization of IVR, call and contact centre technology, text-to-speech, speech recognition, SMS, fax, email and access numbers.
- Contact center simulation-based training program for customer service, sales and coaching.
- Web-hosted applications service provider of customer contact center solutions with integrated interface for all channels of customer contact such as phone, email and web chat.
- Provides call center management services.
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